"I just got my license, but can I rent a car?" Many people probably have this question.
Especially when driving in an unfamiliar area, such as traveling around vast Hokkaido or Sapporo, a rental car that allows you to move at your own pace is very appealing.
At the same time, concerns such as "Are the procedures troublesome?", "Will I be refused as a beginner?", or "What if there's an accident?" might cross your mind.

This article focuses on the questions and concerns that "beginner drivers" (those with less than one year of driving experience, typically displaying a beginner's mark) might have when renting a car.
From the basic conditions for renting a car, to the specific flow from reservation, vehicle pickup, and return, and even tips to alleviate driving anxiety.
By the time you finish reading this article, we hope to have thoroughly explained everything to lower any vague hurdles you might have about using a rental car!

What you'll learn in this article

・Even with a beginner's mark, you can rent a car! Start by checking the conditions.
・Peace of mind for first-timers! How to rent a car explained.
・"I'm nervous about driving..." Is it okay to consult the rental car company in such cases?
・Vehicle selection tips for beginner drivers.
・Master the key points for a successful first rental car experience!

[Conclusion] Even with a beginner's mark, you can rent a car! Start by checking the conditions.

In conclusion, it is **possible** for drivers with less than one year of driving experience, who display a beginner's mark, to rent a car.

However, this generally comes with several "**conditions**". For example, many rental car companies set a minimum age for drivers (e.g., 20 years or older), may restrict available vehicle types depending on the time elapsed since obtaining the license, or may require an experienced driver to be present.

It's important to note that these conditions are not uniform across all rental car companies.
Therefore, don't just rely on the information that "it's possible to rent." It's crucial to check the website of the rental car company you're considering or contact them directly, explain your situation (license acquisition date, age, etc.), and thoroughly confirm the terms of use.
Also, beginners are **obligated** to display a beginner's mark on the vehicle, so it's a good idea to check if you need to prepare one yourself.

Peace of mind for first-timers! How to rent a car explained.

For beginner drivers with little to no rental car experience, the entire process from reservation to return might seem a bit complex.
Here, we will explain the **specific steps**, keeping in mind common pitfalls at each stage.

Step 1: Make a Reservation – The First Step in Planning

Once you need a rental car, the first step is to make a reservation.
In recent years, online reservations have become standard; you can compare prices, check availability, and complete your booking on each company's website. Phone inquiries and reservations are also possible.
Of course, Sapporo Rent-a-Car also accepts reservations by phone. (011-781-3044)

It's wise to book early, especially during long holidays, tourist seasons, and weekends. Hokkaido, being a popular tourist destination, might have no availability unless you book well in advance.
In summer, for example, there might be almost no availability even a week beforehand, so it's best to book as early as possible.

However, for Sapporo Rent-a-Car, a significant portion of rentals are for replacement vehicles for insurance companies, making the accident-prone winter season our main period.
In some cases, there might be availability even in summer, so please give us a call, and we might be able to assist you!

Now, back to the main topic. When making a reservation, in addition to the rental date/time, desired vehicle class, and number of passengers, please declare that you "have had your driver's license for less than one year."
This will help streamline the process on the day and make it easier to receive support tailored for beginners.

・Tip: Actively consult if you have concerns during booking. If you're unsure about vehicle selection, it's a good idea to ask, "Are there any cars that are easy for beginners to get a feel for?"
For the overall flow from reservation to return at Sapporo Rent-a-Car, please also refer to our page [About the Rental Car Reservation to Return Process].

Step 2: On the Day, Head to the Store – Don't Forget Anything, Allow Plenty of Time

When heading to the store on the day of your reservation, please double-check the following items:
・Driver's License (Required)
・ETC Card (If using)
・Reservation confirmation document
・Beginner's Mark (If bringing your own)
Please arrive at the store 15 to 30 minutes before your scheduled departure time to allow ample time for procedures.

Step 3: Procedures and Explanation – Clarify Any Doubts Here

At the store counter, state that you have a reservation, present your driver's license, fill out the contract, and proceed with payment.
At this time, there will always be an explanation of the insurance and compensation system. Feel free to ask any questions about coverage details, deductibles, and excluded cases, and request explanations until you are satisfied.
・Tip: This is also an opportunity to discuss concerns about vehicle operation or routes. Feel free to ask staff about points to note for a car you're driving for the first time, or how to operate the car navigation system, for peace of mind.

Step 4: Vehicle Check and Operation Confirmation – See for Yourself

After completing the procedures, check the vehicle's condition (scratches, dents, etc.) with a staff member and have it recorded on the rental agreement. This is essential to prevent issues upon return.
In addition, confirm **basic vehicle operations** such as how to start the engine, operate the lights, wipers, open the fuel cap, and the type of parking brake.

Step 5: Depart! – Drive Safely, Start Your Journey

Once you've confirmed the beginner's mark display (explained later), it's time to depart. Be mindful of the accelerator and brake feel, vehicle width, and start calmly. Pay particular attention to your surroundings in urban areas.

Step 6: Refueling and Return – Stay Vigilant Until the End

It's generally required to refuel the car before returning it (may vary by plan). Researching gas stations near the return location in advance will make the process smoother. You may also be asked to show the refueling receipt.
Return to the store on time for your scheduled return and undergo a vehicle check by staff.
Check for any forgotten items in the car, return the key, and the process is complete.

"I'm nervous about driving..." Is it okay to consult the rental car company in such cases?

"Is it okay to ask such a basic question...?" Don't hesitate. Driving concerns with rental cars "should be actively discussed." Customer safety is paramount for rental companies.

・Consult during reservation, in-store procedures, or vehicle explanation.
・What can you consult about?
　　　◦ Suggestions for easy-to-drive cars
　　　◦ Request for vehicles with specific equipment (car navigation, backup monitor, etc.)
　　　◦ Basic vehicle operation
　　　◦ Driving route precautions
　　　◦ Availability of beginner driver signs
Sapporo Rent-a-Car aims for "beginners to use our services with peace of mind," addressing customer questions and concerns. If you mention your inexperience, they'll likely offer full support, including detailed vehicle explanations.

Beginner-Friendly! Tips for Choosing Easy-to-Drive Cars

Beginner drivers lacking confidence: how should they choose a car?
・Ease of judging vehicle dimensions: Compact and Kei cars are small, agile, and easier to maneuver in tight spaces and parking. Good driver's seat visibility also adds confidence.
・Confidence-boosting equipment:
　　　◦ Car Navigation System: Essential in unfamiliar areas.
　　　◦ Backup Monitor: Compensates for blind spots when reversing and assists with parking.
　　　◦ Safety Driving Support System: "Sapo-car" features like collision mitigation brakes can reduce near-miss risks.
It's also a good idea to convey specific equipment requests when booking (subject to availability).

Beginner Driver Signs in Rental Cars

Road Traffic Act requires drivers with less than one year of experience to display a beginner sign when driving a standard car. This applies to rental cars too.
・Whether you can borrow one from the rental car company depends on the company. Check availability in advance.
・It's safest to prepare your own in case they don't provide one.

Insurance, Coverage, and Traffic Rules – Safe Driving Basics

When renting, insurance and compensation are essential for accidents. Always confirm contract details (coverage, deductible, etc.) upon agreement.

Above all, strict adherence to traffic rules and safe driving is crucial. Always drive with calm judgment and a relaxed approach.

Why Sapporo Rent-a-Car is Beginner-Friendly

With many rental companies, "peace of mind" is a key selection factor.
For your reference, here's why Sapporo Rent-a-Car offers peace of mind for beginners.
・Reliable Maintenance: As part of the Nissan Motor Group, vehicles are regularly inspected and maintained by nationally certified mechanics.
・Standard Car Navigation: All vehicles include car navigation at no extra charge.
・"Complete Peace of Mind Package" for emergencies: Optional enrollment waives accident deductibles (excess and NOC).

These are just examples; please use them as a reference for choosing a rental car company.

Summary: Key Points for a Successful First Rental!

Here are the key points for beginner drivers using a rental car.
・"You can rent," but conditions must be confirmed.
・Understand the rental process, state you're a "beginner," and freely ask any questions or concerns.
・Choose an easy-to-drive car, display the beginner sign, and always drive safely.
By keeping these points in mind, your first rental car experience is sure to be smooth and enjoyable.

For rental cars in Sapporo, consider Sapporo Rent-a-Car, known for strong beginner support. Our staff is committed to ensuring your safe and comfortable Hokkaido drive.

Now, drive safely and enjoy your trip!