SAPPORO RENTA LEASE CO.,Ltd Sapporo Nissan Motor Group SAPPORO RENTA LEASE

RENTA LEASE Terms of Service

Rental Agreement SAPPORO RENTA LEASE Co., Ltd.

Chapter 1 General Provisions

Article 1 (Application of Terms)

  1. The Company shall rent out rental vehicles (hereinafter referred to as "rental cars") to the borrower in accordance with these terms and conditions (hereinafter referred to as "Terms") and detailed regulations, and the borrower shall rent them. Matters not stipulated in the Terms and detailed regulations shall be governed by laws and regulations or general customs.
  2. The Company may agree to special provisions within a scope that does not contravene the spirit of the Terms and detailed regulations, laws and regulations, and general customs. In the event of a special provision, that special provision shall take precedence over the Terms and detailed regulations.

Chapter 2 Reservations

Article 2 (Reservation Application)

  1. When renting a rental car, the borrower may apply for a reservation by agreeing to the Company's prescribed rate schedule and other terms, and by specifying in advance the vehicle class, purpose of use, pickup date and time, pickup location, rental period, return location, driver, necessity of accessories such as child seats, and other rental conditions (hereinafter referred to as "Rental Conditions") using the Company's prescribed method.
  2. When a reservation application is received from the borrower, the Company shall, in principle, accept the reservation within the scope of rental cars owned by the Company and rental conditions approved by the Company, except in cases where a proxy rental agreement is made based on the provisions of Article 37, Paragraph 1 (including cases where a vehicle received through proxy rental under the same paragraph is rented as a substitute vehicle). In this case, the borrower shall pay the Company's prescribed reservation application fee, unless specifically approved by the Company.

Article 3 (Reservation Changes)

  1. The borrower must obtain the Company's consent when intending to change the Rental Conditions.

Article 4 (Reservation Cancellation, etc.)

  1. The borrower and the Company shall conclude a rental car agreement by the pickup start date and time specified in Article 2, Paragraph 1.
  2. The borrower and the Company may cancel a reservation using the method prescribed by the Company. If the rental car agreement (hereinafter referred to as "Rental Agreement") is not concluded even after one hour has passed from the reserved pickup start time, the reservation shall be deemed cancelled, regardless of the circumstances.
  3. If a reservation is cancelled due to the borrower's circumstances, the borrower shall pay the Company a prescribed reservation cancellation fee as separately stipulated, and the Company shall refund the received reservation application fee to the borrower upon receipt of this cancellation fee.
  4. If a reservation is cancelled due to the Company's circumstances, the Company shall refund the received reservation application fee to the borrower and pay a prescribed penalty fee.
  5. If a rental agreement is not concluded due to reasons not attributable to either the borrower or the Company, such as accident, theft, non-return, recall, or natural disaster, the reservation shall be cancelled. In this case, the Company shall refund the received reservation application fee.
  6. The borrower and the Company shall not make any claims against each other regarding the cancellation of a reservation or the non-conclusion of a rental agreement, except as stipulated in this article and the following article.

Article 5 (Substitute Rental Car)

  1. If the Company is unable to provide a rental car that meets the conditions (hereinafter referred to as "Conditions") specified in the borrower's reservation, such as vehicle class, accessories, non-smoking/smoking preference, or transmission specifications, the Company may offer to provide a rental car of a different vehicle class (hereinafter referred to as "Substitute Rental Car") than the one reserved.
  2. If the borrower accepts the offer in the preceding paragraph, the Company shall rent out the Substitute Rental Car under the same Rental Conditions as at the time of reservation, except for the conditions that could not be met. In this case, the borrower shall pay the lower of the rental fee for the Substitute Rental Car and the rental fee for the originally reserved rental car.
  3. If the borrower rejects the offer in Paragraph 1, the reservation shall be cancelled.
  4. In the case of the preceding paragraph, if the reason for being unable to provide the rental in Paragraph 1 is attributable to the Company, it shall be treated as a reservation cancellation under Article 4, Paragraph 4, and the Company shall refund the received reservation application fee and pay a penalty fee as separately stipulated.
  5. If the inability to rent under Paragraph 1 is due to reasons not attributable to our company, it will be treated as a cancellation of reservation under Article 4, Paragraph 5, and our company will refund the received reservation deposit.

Article 6 (Reservation Agency Services)

  1. The Renter may apply for reservations through travel agencies, partner companies, etc. (hereinafter "Agents") acting on our behalf.
  2. A Renter who applied to an Agent as per the preceding paragraph may only request reservation changes or cancellations from that Agent.

Chapter 3 Rental

Article 7 (Conclusion of Rental Agreement)

  1. The Renter shall specify the rental conditions, and our company shall specify the rental conditions according to the terms and conditions, price list, etc., and conclude a rental agreement. However, this excludes cases where there is no rental car available for rent, or where the Renter or driver falls under any of the items in Article 8, Paragraph 1 or Paragraph 2.
  2. The Renter who has concluded a rental agreement shall pay our company the rental fee stipulated in Article 10, Paragraph 1.
  3. To comply with supervisory authority directives regarding rental ledgers and certificates (Article 13, Paragraph 1), we will request the Renter to present and may request a copy of the designated driver's (hereinafter "driver") license when concluding the rental agreement, for recording their name, address, license type, and number. If the Renter is the driver, they must present/submit their own license. If the Renter and driver differ, the Renter must present/submit the driver's license.
  4. When concluding a rental agreement, we may request the Renter or driver to submit additional identification documents besides their driver's license, and may make copies.
  5. When concluding a rental agreement, we will request the Renter to provide contact information, such as a mobile phone number, for communication with the Renter and driver during the rental period.
  6. When concluding a rental agreement, we may specify payment methods (e.g., credit card, cash) to the Renter.
  7. If the Renter or driver fails to comply with the preceding five paragraphs, we may refuse to conclude the rental agreement and cancel the reservation. The handling of reservation deposits in such cases shall follow Article 4, Paragraph 5.

Article 8 (Refusal to Rent)

  1. We cannot conclude a rental agreement if the Renter or driver falls under any of the following:
    1. Fails to present the required driver's license or refuses to submit a copy despite our request.
    2. Deemed under the influence of alcohol.
    3. Deemed to be intoxicated by narcotics, stimulants, paint thinner, etc.
    4. Accompanies an infant under 6 without a child seat.
    5. Deemed a member or associate of a designated crime syndicate, related organization, or other anti-social group.
  2. Notwithstanding the preceding paragraph, we may also refuse to conclude a rental agreement and cancel the reservation in any of the following cases:
    1. The driver designated at reservation differs from the driver at rental agreement conclusion.
    2. Has a history of overdue rental fee payments.
    3. Any act listed in Article 16 occurred in past rentals.
    4. Any fact listed in Article 17, Paragraph 6 or Article 22, Paragraph 1 occurred in past rentals (including those by other rental car operators).
    5. Automobile insurance was not applied in past rentals due to a violation of rental or insurance terms.
    6. Committed violent acts, made unreasonable demands, or used violent language against our employees or related parties in relation to transactions with us.
    7. Spread rumors, damaged our credibility, or obstructed business using deception or intimidation.
    8. When terms or regulations are violated.
    9. Other cases deemed inappropriate by the Company.
  3. If a reservation was confirmed under the preceding two clauses, it will be treated as cancelled. If a cancellation fee was paid, the received deposit will be refunded to the renter.

Article 9 (Formation of Rental Agreement, etc.)

  1. The rental agreement is formed when the renter signs the agreement and the Company delivers the rental car (including accessories; hereinafter the same) to the renter. The received reservation deposit will be applied towards the rental fee.
  2. Delivery under the preceding paragraph shall occur at the pick-up date, time, and location specified in Article 2, Paragraph 1.

Article 10 (Rental Fees)

  1. Upon rental agreement formation, the renter shall pay the Company the rental fees specified in the next paragraph.
  2. Rental fees are the total of the following amounts, which the Company will clearly state in the price list or provide a reference for.
    1. Basic Fee
    2. Collision Damage Waiver Fee
    3. Special Equipment Fee
    4. One-Way Fee
    5. Fuel Charge
    6. Pick-up/Delivery Fee
    7. Other Fees
  3. Basic fees are based on rates reported to and implemented by the Director of the District Transport Bureau's Transport Branch Office at the time of rental.
  4. If the Company revises rental fees after a reservation (Article 2), the renter pays the lower of the fee at reservation completion or at rental.

Article 11 (Changes to Rental Conditions)

  1. After signing the rental agreement, the renter must obtain Company consent to change rental conditions specified in Article 7, Paragraph 1.
  2. The Company may refuse changes to rental conditions (preceding paragraph) if they impede rental operations.

Article 12 (Inspection and Maintenance)

  1. The Company shall rent vehicles that have undergone inspections and necessary maintenance as per Article 47-2 (Daily) and Article 48 (Periodic) of the Road Transport Vehicle Act.
  2. Upon rental, the renter or driver shall inspect the vehicle's exterior and accessories using a checklist, confirm no defects, and verify it meets rental conditions.

Article 13 (Issuance and Carrying of Rental Certificate, etc.)

  1. Upon vehicle delivery, the Company shall issue the renter a prescribed rental certificate with details specified by the Director of the District Transport Bureau's Transport Branch Office.
  2. The renter or driver must carry the rental certificate (issued per preceding paragraph) while using the vehicle.
  3. If the renter or driver loses the rental certificate, they must immediately notify the Company.
  4. The renter or driver shall return the rental certificate to the Company when returning the vehicle.

Chapter 4 Use

Article 14 (Renter's Responsibility for Management)

  1. The renter or driver shall use and store the rental car with due care from delivery until return ("during use").
  2. When using the rental car, the renter or driver must comply with laws, terms, regulations, manuals, and other Company usage guidelines.

Article 15 (Daily Inspection and Maintenance)

  1. The Renter or driver must perform daily inspection and maintenance on the rented vehicle, as stipulated in Article 47-2 (Daily Inspection and Maintenance) of the Road Transport Vehicle Act, before each day's use during the rental period.

Article 16 (Prohibited Acts)

  1. The Renter or driver must not engage in the following acts while using the vehicle.
    1. Using the rental car for a motor vehicle transport business or similar purpose without our consent and without obtaining permits under the Road Transport Act.
    2. Using the rental car for purposes other than its intended use, or allowing it to be driven by anyone other than the driver specified in the rental agreement (Article 7, Paragraph 3) and those approved by us.
    3. Subleasing the rental car, allowing a third party to use it, or using it as collateral.
    4. Forging or altering the rental car's vehicle registration plate or vehicle identification number, or modifying or remodeling the rental car to change its original condition.
    5. Using the rental car for various tests or competitions (including those we deem as competitions), or for towing or pushing other vehicles, without our consent.
    6. Using the rental car in violation of laws or public order and morals.
    7. Taking out damage insurance for the rental car without our consent.
    8. Taking the rental car outside Japan.
    9. Damaging or soiling the electric vehicle or charger due to improper handling.
    10. Any other act violating the rental conditions or terms of rental as stipulated in Article 7, Paragraph 1.

Article 17 (Illegal Parking)

  1. If the Renter or driver illegally parks the rental car as defined by the Road Traffic Act, they must immediately report to the police station with jurisdiction over the area where the illegal parking occurred (hereinafter referred to as "Jurisdictional Police Station") after the illegal parking, and at their own expense and responsibility, pay all fines and charges related to the illegal parking, including towing, storage, and retrieval fees (hereinafter "Violation Processing").
  2. If we are notified by the police of illegal parking, we will contact the Renter or driver, instruct them to promptly move the vehicle, and complete Violation Processing at the Jurisdictional Police Station by the rental end date or our specified time. The Renter or driver must comply. If the police move the vehicle, we may, at our discretion, retrieve it ourselves.
  3. After giving the instructions in the preceding paragraph, we will, at our discretion, confirm the Violation Processing status via traffic violation notice, payment slip, receipt, etc. If unprocessed, we will repeatedly issue the instructions until processed. If the Renter or driver fails to comply, we may terminate the rental agreement without notice, demand immediate return of the rental car, and the Renter or driver must sign our prescribed "Self-Declaration Form" acknowledging the illegal parking, reporting to the police, and compliance with legal measures as an offender.
  4. Notwithstanding Articles 32 and 33 regarding personal information, if deemed necessary, we may cooperate with the police by submitting documents (Self-Declaration Form, rental agreement, etc.) to pursue responsibility for unattended parking violations. We may also take necessary legal action, such as submitting a statement of explanation, Self-Declaration Form, and rental agreement as per Road Traffic Act Article 51-4, Paragraph 6, to the Public Safety Commission and reporting facts. The Renter or driver agrees to this.
  5. If we pay an unattended parking violation fee under Road Traffic Act Article 51-4, Paragraph 1, or incur costs for searching the Renter/driver, or for vehicle movement, storage, or retrieval, we will charge the Renter or driver the following amounts (hereinafter "Parking Violation Related Expenses"). The Renter or driver must pay these expenses by our specified date.
    1. Amount equivalent to the unattended parking violation fee
    2. Parking violation penalty fee separately determined by us
    3. Costs incurred for searching and for vehicle movement, storage, and retrieval
  6. If we receive an unattended parking violation fee order as per the preceding paragraph, or if the Renter or driver fails to pay the full requested amount by our specified date, we will take measures such as registering the Renter's or driver's name, date of birth, driver's license number, etc., in the National Rent-a-Car Association Information Management System (hereinafter "Zen-Reki System").
  7. If, under Article 1, the renter or driver is liable for illegal parking fines, etc., and fails to comply with our instructions under Article 2 to address the violation or our request under Article 3 to sign a self-declaration, we will charge the renter or driver a parking violation fee (hereinafter "parking violation fee" in the next paragraph) of an amount we determine, to cover the unattended vehicle violation fee and parking violation penalty as per Article 5.
  8. Notwithstanding Article 6, if we receive the full parking violation fee and expenses under Article 5, Paragraph 3 from the renter or driver, we will not register with the Zenrekyo System as per Article 6, or we will delete any existing Zenrekyo System data.
  9. If the renter or driver pays the amount requested by us under Article 5, and later the unattended vehicle violation payment order is cancelled (e.g., due to the renter/driver paying the fine or prosecution), and we receive a refund of the unattended vehicle violation fee, we will refund only the unattended vehicle violation fee portion of the parking-related expenses already paid. The same applies if we charged a parking violation fee under Article 7.
  10. If registered with the Zenrekyo System under Article 6, and the unattended vehicle violation payment order is cancelled (e.g., due to fine payment), or if our full requested amount under Article 5 is paid, we will delete the data from the Zenrekyo System.

Chapter 5 Return

Article 18 (Renter's Responsibility for Return)

  1. The renter shall return the rental car to us at the designated return location by the end of the rental period.
  2. If the renter cannot return the rental car within the rental period due to natural disaster or other force majeure, the renter shall immediately contact us and follow our instructions.

Article 19 (Rental Car Inspection, etc.)

  1. The renter shall return the rental car in the condition it was delivered, excluding deterioration and wear from normal use, in our presence.
  2. When returning the rental car, the renter shall confirm that no personal belongings of the renter, driver, or passengers are left in the car, and we shall not be responsible for storing any lost items after the rental car's return.

Article 20 (Rental Car Return Time, etc.)

  1. If the renter extends the rental period under Article 11, Paragraph 1, the renter shall pay the lower of the rental fee for the extended period or the sum of the original rental fee and the excess charge.
  2. If the renter returns the rental car after exceeding the rental period without our consent under Article 11, Paragraph 1, the renter shall pay a penalty fee equal to double the excess charge for the exceeded time, in addition to the fee in the preceding paragraph.

Article 21 (Rental Car Return Location, etc.)

  1. If the renter changes the designated return location under Article 11, Paragraph 1, the renter shall bear the necessary relocation costs (hereinafter "relocation costs") resulting from the change.
  2. If the renter returns the rental car to a location other than the designated return location without our consent under Article 11, Paragraph 1, the renter shall pay a penalty fee equal to double the relocation costs.

Article 22 (Measures in Case of Non-Return of Rental Car)

  1. If any of the following apply to the renter, we will take legal action (e.g., criminal complaint), use vehicle location systems to find the rental car, and report the non-return to the National Car Rental Association.
    1. When the renter does not respond to our return request despite the rental period having expired.
    2. When the renter's whereabouts are unknown, or non-return is otherwise deemed to have occurred.
  2. In the cases of each item in the preceding paragraph, the renter shall pay us the expenses incurred by us for searching for the renter and recovering the rental car.

Article 23 (Agreement on Registration and Use of Rental Information)

  1. Notwithstanding Articles 32 and 33 on personal information, the renter and driver agree that if any of the following apply, objective rental information (including name, DOB, license number, etc., hereinafter "rental information") will be registered in the Zenrekyo System and Rental Caution List for up to seven years. ```
    1. When the renter or driver fails to pay the parking violation fine stipulated in Article 17, Paragraph 5 to the Company by the designated due date.
    2. When any of the items in Paragraph 1 of the preceding article apply.
  2. Notwithstanding the provisions regarding the handling of personal information stipulated in Articles 32 and 33, the renter and driver agree that the rental information registered in the Zen-Re-Kyo system may be used by the National Rent-a-Car Association (Inc.), its member prefectural rent-a-car associations, and their member businesses.

Chapter 6 Measures in Case of Breakdown, Accident, or Theft

Article 24 (Vehicle Breakdown)

  1. When the renter or driver discovers an abnormality or breakdown of the rental car during use, they shall immediately stop driving, contact the Company, and follow the Company's instructions.

Article 25 (Accident)

  1. When the renter or driver is involved in an accident with the rental car during use, they shall immediately stop driving, take legal measures regardless of the severity of the accident, and take the following steps:
    1. Immediately report the accident details to the Company and follow the Company's instructions.
    2. If repairs to the rental car are to be carried out based on the instructions in the preceding item, they shall be performed by the Company or a factory designated by the Company, unless otherwise approved by the Company.
    3. Cooperate with investigations by the Company and its contracted insurance company regarding the accident, and submit any requested documents without delay.
    4. When reaching a settlement or other agreement with the other party regarding the accident, obtain prior consent from the Company.
  2. In addition to the preceding paragraph, the renter or driver shall handle and resolve the accident at their own responsibility.
  3. The Company shall advise the renter or driver on accident handling and cooperate in its resolution.

Article 26 (Theft)

  1. When the rental car is stolen or otherwise damaged during use, the renter or driver shall take the following measures:
    1. Immediately report to the nearest police.
    2. Immediately report the damage details to the Company and follow the Company's instructions.
    3. Cooperate with investigations by the Company and its contracted insurance company regarding the theft/damage, and submit any requested documents without delay.

Article 27 (Termination of Rental Agreement Due to Unusability)

  1. If the rental car becomes unusable during the rental period due to breakdown, accident, theft, or other reasons (hereinafter "breakdown, etc."), the rental agreement shall terminate.
  2. In the case of the preceding paragraph, the renter or driver shall bear the costs required for the retrieval and repair of the rental car, and the Company shall not refund any received rental fees. However, this shall not apply if the breakdown, etc., is due to reasons stipulated in Paragraph 3 or Paragraph 5.
  3. If the breakdown, etc., is due to a defect existing before the rental, the renter may receive a substitute rental car from the Company. The conditions for providing a substitute rental car shall be governed by Article 5, Paragraph 3.
  4. If the renter does not accept the substitute rental car mentioned in the preceding paragraph, the Company shall refund the full amount of the received rental fees. The same shall apply if the Company cannot provide a substitute rental car.
  5. If the breakdown, etc., occurs due to reasons not attributable to the renter, driver, or the Company, the Company shall refund to the renter the remaining amount of the received rental fees after deducting the rental fees corresponding to the period from the start of the rental to the termination of the rental agreement.
  6. Except for the measures stipulated in this article, the renter and driver shall not be able to make any claims against the Company for damages arising from the inability to use the rental car, other than those stipulated in this article.

Chapter 7 Compensation and Indemnification

Article 28 (Renter's Liability for Damages and Business Compensation)

  1. The Renter or driver shall compensate for any damages caused to a third party or to the Company during their use. However, this excludes cases attributable to the Company's responsibility.
  2. Among the Company's damages in the preceding paragraph, damages resulting from accidents, theft, malfunctions attributable to the Renter or driver, or the Company's inability to use the rental car due to soiling, odor, etc., shall be as stipulated in the price list, etc., and the Renter shall pay these.
  3. Notwithstanding the preceding paragraphs, regarding damages caused by a disaster designated as an extreme disaster (hereinafter "extreme disaster") based on Article 2 of the Act on Special Financial Measures for Dealing with Extreme Disasters (Act No. 150 of 1962), if the damage pertains to a rental car lost, damaged, or otherwise affected by force majeure in the area designated as an extreme disaster, the Renter or driver shall not be required to compensate for such damages.

Article 29 (Insurance)

  1. When the Renter or driver bears liability for damages based on the terms and conditions, insurance benefits within the following limits will be paid under the non-life insurance contract concluded by the Company for the rental car. However, these benefits will not be paid if they fall under the exemption clauses of the insurance policy.
    1. Bodily Injury Coverage  Unlimited per person (including compulsory automobile liability insurance)
    2. Property Damage Coverage  Unlimited per accident (deductible 50,000 yen)
    3. Vehicle Coverage  Up to market value per accident (deductible 50,000 yen)
    4. Personal Accident Coverage  Up to 30 million yen per person
  2. Damages for which insurance benefits are not paid, and damages exceeding the insurance amount paid as stipulated in the preceding paragraph, shall be borne by the Renter or driver.
  3. If the Company pays the damages to be borne by the Renter or driver as stipulated in the preceding paragraph, the Renter or driver shall immediately reimburse the Company for the amount paid by the Company.
  4. Regarding damages equivalent to the deductible amount of the insurance benefits stipulated in Paragraph 1, if the Renter has paid the Collision Damage Waiver fee to the Company in advance, it shall be borne by the Company. However, if the Collision Damage Waiver fee has not been paid, it shall be borne by the Renter or driver.
  5. The amount equivalent to the insurance premium for the non-life insurance contract stipulated in Paragraph 1 is included in the rental fee.

Chapter 8 Cancellation

Article 30 (Cancellation of Rental Agreement)

  1. If the Renter or driver violates the terms and conditions during the rental period, the Company may cancel the rental agreement without any notice or demand and immediately request the return of the rental car. In this case, the Company shall not refund the rental fees already received to the Renter.

Article 31 (Cancellation by Mutual Agreement)

  1. The Renter may, even during the rental period, cancel the rental agreement with the Company's consent. In this case, the Company shall refund to the Renter the remaining amount after deducting the rental fees corresponding to the period from rental to return from the rental fees already received.
  2. When the Renter cancels as per the preceding paragraph, they shall pay the following cancellation fee to the Company:
    Cancellation Fee = {(Basic rental fee for the scheduled rental period) - (Basic rental fee for the period from rental to return)} × 50%

Chapter 9 Personal Information

Article 32 (Purpose of Use of Personal Information)

  1. The purposes for which the Company acquires and uses the personal information of the Renter or driver are as follows:
    1. To implement matters obligated as conditions for business permits, such as creating a rental certificate at the time of concluding a rental agreement, as a business operator licensed for rental car business based on Article 80, Paragraph 1 of the Road Transport Act.
    2. To inform the Renter or driver about rental cars, used cars, and other products handled by the Company, provide related services, and announce various events and campaigns, by sending promotional materials, e-mails, etc.
    3. To conduct identity verification and assess the eligibility for concluding a rental agreement for the rental applicant or driver when applying for a reservation or concluding a rental agreement.
    4. To conduct surveys for the Renter or driver for the purpose of planning and developing products and services handled by the Company, or considering measures to improve customer satisfaction.
    5. To create statistical data by aggregating and analyzing personal information in a non-identifiable form.
  2. When acquiring personal information of the borrower or driver for purposes not specified in the preceding paragraphs, the purpose of use will be clearly stated in advance.

Article 33 (Consent to Registration and Use of Personal Information)

  1. The borrower or driver agrees that if any of the following apply, personal information (name, date of birth, driver's license number, etc.) will be registered in the Zen-Re-Kyo system for up to 7 years. This information will be used by the Japan Rent-a-Car Association, its regional member associations, and their member rental businesses for screening rental agreements.
    1. If the Company is ordered to pay a parking violation fine based on Article 51-4, Paragraph 1 of the Road Traffic Act.
    2. If the full amount of parking violation-related expenses stipulated in Article 17, Paragraph 5 is not paid to the Company.
    3. If non-return as stipulated in Article 22, Paragraph 1 is recognized.

Chapter 10 Miscellaneous Provisions

Article 34 (Set-off)

  1. When the Company incurs a monetary obligation to the borrower based on these Terms and Conditions and detailed rules, it may set off such obligation against any monetary obligation the borrower owes to the Company at any time.

Article 35 (Consumption Tax)

  1. The borrower shall pay to the Company the consumption tax imposed on transactions based on these Terms and Conditions and detailed rules.

Article 36 (Late Payment Charges)

  1. If the borrower, driver, or the Company fails to fulfill monetary obligations based on these Terms and Conditions and detailed rules, they shall pay late payment charges to the other party at an annual rate of 14.6%.

Article 37 (Agency Rental Business)

  1. If the Company cannot provide a rental car of the vehicle class, name, or model requested by the borrower (including cases where a rental car is not available at the requested store), notwithstanding the provisions of Article 7, Paragraph 1, the Company may propose to the borrower to rent a vehicle provided by another rental car business. (This is referred to as 'agency rental'.)
  2. If the borrower accepts the proposal in the preceding paragraph, the rental agreement of the rental car business that provided the vehicle shall apply, and that rental agreement shall be presented to the borrower and attached to the rental certificate.
  3. The 'rental certificate' stipulated in the basic notice for agency rentals shall be in the format specified by the business that provided the rental car, or in a special agency rental certificate format separately determined by the Company.
  4. In the event of an agency rental, if a breakdown or other trouble occurs with the rented vehicle, the Company shall cooperate with the repair procedures carried out by the vehicle provider, similar to when renting its own vehicles, and take measures to ensure the convenience of the borrower or driver.

Article 38 (Governing Law, etc.)

  1. The governing law shall be Japanese law.
  2. In the event of any discrepancy between the Japanese terms and conditions and those in English or any other language, the Japanese terms and conditions shall prevail.

Article 39 (Terms and Conditions and Detailed Rules)

  1. The Company may revise these Terms and Conditions and detailed rules, or separately establish detailed rules for the Terms and Conditions, without prior notice.
  2. When the Company revises these Terms and Conditions and detailed rules or separately establishes detailed rules, it shall post them at its business locations and include them in its pamphlets, price lists, and on its website. The same shall apply if these are changed.

Article 40 (Jurisdiction)

  1. Should any dispute arise regarding the rights and obligations based on these Terms and Conditions and detailed rules, the court having jurisdiction over the Company's head office shall be the exclusive court of agreed jurisdiction.

Supplementary Provisions The terms and conditions take effect April 1, 2014.