Recognizing the importance of personal information protection and the responsibility of all personnel engaged in our business, we will comply with the Act on the Protection of Personal Information (Personal Information Protection Act) and other related laws, regulations, and guidelines, handle personal information appropriately, and take appropriate measures for security management.
We will thoroughly educate and guide our employees to ensure proper handling of personal information.
We will also promptly respond to complaints and inquiries regarding the handling of personal information, and appropriately review and improve our measures for handling and security management of personal information.
(1) Acquisition of Personal Information
We acquire personal information within the necessary scope of business operations and by lawful and fair means, after implementing sufficient security management measures.
(2) Purpose of Use of Personal Information
We use acquired personal information for providing products and services related to our leasing and car rental businesses, as well as for providing non-life insurance and related services entrusted to us by Tokio Marine & Nichido Fire Insurance Co., Ltd.
It will not be used for any other purpose. Any changes to the above purposes of use will only be made within a reasonably recognized scope of substantial relevance, and in such cases, the individual will be notified of the changes, in principle, in writing or by publication on our website (URL), etc.
The purposes of use by insurance companies that entrust us with insurance solicitation services are posted on the following website.
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Tokio Marine & Nichido Fire Insurance Co., Ltd.
https://www.tokiomarine-nichido.co.jp/
If a customer wishes to disclose or correct their personal information, we will comply upon submission of the documents specified by us. Please contact us for information on how to obtain the disclosure request form and other specified documents.
(3) Security Management Measures for Personal Data
To prevent leakage, loss, or damage of personal data we handle, and for other security management of personal data, we implement sufficient security measures, such as developing handling regulations for security management and establishing an implementation system, and will promptly take appropriate corrective measures if any problems occur.
(4) Provision of Personal Data to Third Parties
When providing personal data to a third party, we will not do so without the individual\'s consent, except in the following cases:
- ① When required by law.
- ② When it is necessary for the protection of a person\'s life, body, or property, and it is difficult to obtain the individual\'s consent.
- ③ When it is necessary to cooperate with a national agency, a local public body, or a person entrusted by them in executing affairs prescribed by law, and obtaining the individual\'s consent may hinder the execution of such affairs.
(5) Handling of Sensitive Information
For sensitive information such as customers\' health status and medical history, the purposes of use are limited to ensuring the proper operation of business, such as using it within the necessary scope of business based on customer consent, and other cases deemed necessary, in accordance with the Ordinance for Enforcement of the Insurance Business Act and the \"Guidelines for Personal Information Protection in the Financial Field.\" We will not acquire, use, or provide sensitive information to third parties for purposes other than these.
(6) Provision of Personal Information for Secure Credit Card Use
To prevent unauthorized use due to theft of information such as credit card numbers and to ensure secure credit card use, we employ the \"EMV 3D Secure\" authentication service recommended by international brands.
To use EMV 3D Secure, it is necessary to send information about you to the card issuing company.
Please review \"■Provision of Personal Information to Third Parties\" below and enter your card information after agreeing.
■Provision of Personal Information to Third Parties
The following personal information collected by us from customers will be provided to the card issuing company used by the customer for the purpose of detecting and preventing unauthorized use by the card issuing company.
Name, phone number, email address, information regarding internet usage environment, etc.
If the card issuing company used by the customer is located in a foreign country, this information may be transferred to the country where that issuing company belongs. Since we cannot identify the card issuing company used or the country where it is located from the information collected from customers, we cannot ascertain and provide information regarding the following personal information protection measures.
- Name of the foreign country where the recipient is located and information regarding that country\'s personal information protection system
- Personal information protection measures of the issuing company
Please note that the Personal Information Protection Commission\'s website (https://www.ppc.go.jp/) provides information on personal information protection systems in various countries. If the customer is a minor, they shall use this service with the consent of a parent or guardian.
■About Security Management Measures
All or part of the information acquired from customers may be provided to a business outsourcing partner in the United States. We will store this information after confirming that necessary and appropriate measures for information security management are being taken by such business outsourcing partner.
For an overview of the legal system regarding personal information protection in that country, please check here.
https://www.ppc.go.jp/personalinfo/legal/kaiseihogohou/#gaikoku
(7) Inquiries Regarding Our Company
Please contact the inquiry desk below. Please note in advance that we will respond after confirming that the inquirer is the individual themselves.
[Inquiry Contact]
(Name) Sapporo Rentalease Co., Ltd.
(Location) 2-5 Higashinaebo 2-jo 3-chome, Higashi-ku, Sapporo
(Phone) 011-781-2951
(Reception Hours) 9:30 AM - 6:00 PM